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Terms & Conditions

Purchase of Alcohol Is Age Compliant with UK Alcohol Laws.

We only sell wine to adults over the age of 18. You have confirmed your age by completing the form on our shop pages. This is a legal requirement for all UK purchases of alcohol from 2nd September 2021.

Delivery

Orders will normally be despatched within 5 to 7 working days of confirmation and payment. This applies to UK mainland addresses only and as specified in the order. For the Highlands of Scotland, Northern Ireland and Isle of Man contact us for a quote.
Breakages do occur on occasions this needs to be recorded at the time of delivery and then contact us immediately.

 

 

Returns Policy

We are happy to offer a full refund for any unopened bottles provided they are returned to us in the same condition. We do not offer a collection service so you will need to make your own arrangements for the return of goods

Accessibility Statement

CARTE-DU-VIN is committed to providing a website that is accessible to the widest possible audience, regardless of circumstance and ability. We aim to adhere as closely as possible to the Web Content Accessibility Guidelines (WCAG 2.0, Level AA), published by the World Wide Web Consortium (W3C). These guidelines explain how to make Web content more accessible for people with disabilities. Conformance with these guidelines will help make the web more user-friendly to everyone.

Whilst CDV strive to adhere to the guidelines and standards for accessibility, it is not always possible to do so in all areas of the website and we are currently working to achieve this. Be aware that due to the dynamic nature of the website, minor issues may occasionally occur as it is updated regularly. We are continually seeking solutions that will bring all areas of the site up to the same level of overall web accessibility.

If you have any comments and or suggestions relating to improving the accessibility of our site, please don't hesitate to contact our accessibility coordinator Marian by email marian@carte-du-vin.co.uk. Your feedback will help us make improvements.

 

Privacy & GDPR policy follow this link - updated Sept 2020

This website is owned and operated by [WIX]. These Terms set forth the terms and conditions under which you may use our website and services as offered by us. This website offers visitors [the opportunity to buy alcohol]. By accessing or using the website of our service, you approve that you have read, understood, and agree to be bound by these Terms.

In order to use our website and buy alcohol, you must be at least 18 years of age,  and possess the legal authority, right and freedom to enter into these Terms as a binding agreement. You are not allowed to use this website or receive alcohol if doing so is prohibited in your country or under any law or regulation applicable to you.

You agree to receive from time to time promotional messages and materials from us, by email or any other contact form you may provide us with (including your phone number for calls or text messages). If you don't want to receive such promotional materials or notices – please just notify us at any time

To the maximum extent permitted by applicable law, in no event shall carte-du-vin, be liable for any indirect, punitive, incidental, special, consequential or exemplary damages, including without limitation, goodwill, use, data or other intangible losses, arising out of or relating to the use of, or inability of use.

We reserve the right to modify these terms from time to time at our sole discretion. Therefore, you should review these page periodically

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